In this case study, we report together with WAGO on how the medium-sized company has automated its license management together with its IT license manager Vincent.
Users
Applications
saved hours
WAGO is an internationally active company that offers innovative solutions in electrical connection and automation technology.
The company is active in the electronics and electrical engineering industry and specializes in particular in spring clamp technology, automation solutions and interface electronics. WAGO employs over 8,500 people worldwide, which means that licenses have to be booked, managed and removed on a daily basis.
Before saasmetrix, license management was covered by a powerful ITSM system. This worked very well for the on-premise applications. However, the system only supported a few SaaS applications. This led to incomplete and decentralized license management.
For license changes, the IT team had to log into each individual admin portal or SaaS application. A time-consuming manual process that regularly tied up internal IT resources. The decentralized license management also led to compliance and shadow IT problems.
The responsible IT license manager at WAGO, Vincent von Kentzinsky, was therefore looking for an extension for the existing ITSM system in order to be able to manage the SaaS licenses automatically.
saasmetrix was extensively tested in a 6-month proof of concept. Over 25 applications and 7,250 users were connected to the SaaS management tool from Germany. Vincent then created groups (per department) in saasmetrix and linked them to the existing Azure AD/Entra groups. saasmetrix could also be seamlessly connected to the existing ITSM system.
The result was automated license booking for all SaaS applications in the company. The proof of concept was fulfilled and a long-term contract was signed.
The result was automated license booking for all SaaS applications in the company. The proof of concept was fulfilled and a long-term contract was concluded.
“Thanks to the platform, we were able to effectively reduce our SaaS costs and have a much better overview of them. The automation of license allocation, which we previously carried out manually, is also particularly impressive. This has greatly simplified and accelerated our workflows in this area,” says Vincent.
Vincent also appreciates the close exchange with the saasmetrix team: “I really value the close cooperation and the continuous collection of feedback. All in all, an excellent solution for the license management of SaaS applications.”
So far, saasmetrix has saved a total of 61 working hours per quarter.
Vincent von Kentzinsky
License Manager at WAGO
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